Remarque |
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Connector-free, MAPI-based Outlook doesn't enable the use of the linked attachments feature (it is built into BlueMind and currently requires the Outlook connector). |
Compatibility
Avertissement |
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Windows and macOS use different communication protocols, as a result, we are enable to ensure compatibility with Outlook for Windows. BlueMind 4 isn't compatible with Outlook for macOS. |
Prerequisites
- Versions:
- BlueMind 4.0 with a subscription
- Client workstation:
- Up-to-date Windows 10
- Up-to-date Outlook 2013 (or above)
- External and autodiscover urls must be available from the workstation via HTTPS: when entered into a browser, they must bring up the BlueMind login page.
Configuring Outlook
Avertissement |
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title | Outlook : configuration Offline impérative |
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À ce jour, la configuration "online" totale ou partielle d'Outlook n'est pas supportée, la transformation des données à la volée des formats BlueMind vers les formats attendus par Outlook ont trop d'impact coté client Outlook et serveur BlueMind. Ainsi, il est indispensable de configurer Outlook en "full cached mode" (étape 6 ci-dessous) |
- Open Outlook
- Create a new Outlook profile: the account must not be added to an existing profile, including your default profile that appears on Outlook startup
At the current stage of the MAPI protocol implementation in BlueMind, the Outlook profile thus created cannot be used to connect to another Exchange account.
To do this:
You're all set! Your Outlook account now natively communicates with BlueMind!
Shared mailboxes
Version 4.3 of BlueMind has a mail subscription feature that works the same way as shared calendars and shared address books. This means that you can display shared mailboxes in Outlook with MAPI.
To do this, just log into your BlueMind account and go to your account settings page > Mail section > Subscriptions tab.
For more details about subscriptions, please go to:
Shared user mailboxes
Access to user mailboxes is not available in public folders in the same way as for shared mailboxes.
To display user box in Outlook, go to Account Settings > Data Files tab > Settings > Advanced tab:
Known Issues
Should the problem or data issues persist, you can delete all data:
In a browser, go to %localappdata%\Microsoft
(copy this chain in the file explorer's destination field) and delete the Outlook
directory (Shift+Suppr.)
Then, go to %APPDATA%\Roaming\Microsoft
and delete the Outlook directory (Shift+suppr) (C:\users\[username]\AppData\Roaming\Microsoft
in windows10)
Error when creating an account because of a wrong saved password
Issue/symptoms : Outlook doesn't let you create an account when you enter a password – Outlook says that the password is wrong.
Cause: the user has saved a wrong password for this account during a previous attempt to create an account.
Troubleshooting Checks: in the server log file /var/log/nginx/access.log
, you will find lines such as:
Bloc de code |
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192.168.61.133 - - [06/May/2019:16:57:53 +0200] "POST /autodiscover/autodiscover.xml HTTP/1.1" 401 0 "-" "Microsoft Office/16.0 (Windows NT 10.0; Microsoft Outlook 16.0.11601; Pro)" |
or
Bloc de code |
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192.168.61.133 - tom@bm.lan [06/May/2019:16:58:31 +0200] "POST /mapi/nspi/?MailboxId=94a5c596-90a8-4985-91fd-57629ee06561@bm.lan HTTP/1.1" 200 149 "-" "Microsoft Office/16.0(Windows NT 10.0; Microsoft Outlook 16.0.11601; Pro)" |
This means that a wrong password for tom@bm.lan is being submitted during account creation.
Solution:
To remove the wrong password:
- make sure that Outlook and the account creation window are closed.
- open the Credential Manager by typing Windows + R
- then "
control /name Microsoft.CredentialManager
" in the run box:
- click OK (or type <Enter>)
- delete entries such as
autodiscover.domaine.tld
and MicrosoftOffice16_SSPI:utilisateur@domaine.tld
E.g. to delete the password for tom@bm.lan:
Shared mailboxes aren't shown in the list of user folders
Mailshares are shown in the "Public folders" section.
Public folders can be found by clicking the three dots at the bottom of the Outlook navigation pane: