Resource rights

You can be granted the following rights levels for resources:

1. Booking: you can link a resource resources to a meeting meetings and make a booking requestrequests.  
2. Booking and viewing: in addition to right number 1, you can view the resource's calendar, see its reservations bookings and requests pending. 
3. Modifying bookings: in addition to rights number 2, you can modify resource bookings (accept, reject, edit, move, delete, etc.). In this case you are appointed resource manager.
4. Modifying bookings and managing shares: in addition to rights number 3 as resource manager, you are able to modify and grant share rights for this resource.

Booking a resource 

To book a resource, follow the steps below:

1. Add the resource you want to book to the list of event participants, either when you create or edit the event. You can check its availability just like you would for attendees:
   

   

2. When you save an event, you can choose whether to send an invitation or not. This invitation is a resource booking request sent by email.

3. The resource's appointed manager(s) receive(s) a request via Calendar alert if the resource's calendar is currently displayed in their application and by email if an invitation has been sent.

   Bm_legend
   bm_legend The manager can accept the request from within the booking request email

   Bm_legend
   bm_legend The manager can see the resource's event as pending validation

4. At this point, there are two possibilities depending on the booking policy chosen for the resource:
   
   1. Auto-accept and reject are both enabled:
      
      • the resource manager receives a resource booking message
      • if the resource is available, its participation is confirmed
      • if the resource isn't available, its participation is rejected
      • the user receives an acceptance or rejection message from the resource
   2. Auto-accept and reject are both disabled, the resource manager must confirm the booking request using one of the following methods:
      
      • in Mail, using the "Participation" link in the email they have received
      • in Calendar, in the pending events list (clicking the numbered icon in the navigation bar)
      • in Calendar by clicking the event:
        Image Added

   Astuce
   If auto-accept is enabled and auto-reject is disabled and the resource isn't available, then option "b" applies: the resource manager receives a booking request and the resource's participation status remains pending

   2 cas sont possible selon la politique de réservation choisie pour la ressource :
   
   1. Si l'acceptation et le refus automatiques sont activés, alors :
      
      • le gestionnaire reçoit un message de réservation de la ressource
      • si la ressource est disponible, sa participation est validée
      • si la ressource n'est pas disponible, sa participation est refusée
      • l'utilisateur reçoit un message d'acceptation ou de refus de la part de la ressource
   2. Si l'acceptation et le refus automatiques ne sont pas activés, le gestionnaire doit valider la demande de réservation d'une des différentes manières possible :
      
      • depuis sa messagerie, par les liens "Participation" de l'email reçu
      • depuis son agenda, par la liste des événements en attente (clic sur l'icône chiffrée du bandeau de navigation)
      • depuis son agenda en cliquant sur l'événement :
        Image Removed

   Astuce
   si seule l'acceptation automatique est activée et que la ressource n'est pas disponible, alors c'est le cas b qui est appliqué : le gestionnaire de ressource reçoit un message de demande de réservation et le statut de la ressource reste en attente.

5. You are then notified whether your request has been accepted or rejected.

FAQs 

General

Can a resource have several simultaneous bookings?

Yes, if the resource manager(s) validateaccept(s) several booking requests for a same time slot, the resource will have several simultaneous reservations.

When you make a reservation, you are warned that the resource is unavailable but you can make a request anyway.

À partir de From BlueMind 3.5.5 la double réservation (le surbooking) est empêchée par défaut pour les nouvelles ressources : si une ressource est disponible alors sa participation est automatiquement validée, si elle ne l'est pas alors l'événement est automatiquement refusé. Le gestionnaire de ressource garde cependant la main et peut toujours modifier les attributions ainsi que créer et modifier les événements du calendrier de la ressource directement.

Pour les ressources anciennement créées, l'ancien comportement persiste : c'est au gestionnaire de contrôler les demandes de réservations via le calendrier de la ressource et choisir d'accepter ou non des demandes sur des créneaux identiques (cas de ressources pouvant être partagées).

simultaneous bookings (overbooking) is prevented by default for new resources: if a resource is available then its participation is confirmed automatically. If it is not available then the event is rejected automatically. The resource manager remains in control and can still modify event calendars manually.

For resources created prior to this version, BlueMind's former behavior is applied: the resource manager controls bookings through the resource calendar and chooses to accept requests for a same time slot or not (for resources that can be shared).

To find out more about booking configuration, please go to the chapter concernedPour en savoir plus sur la configuration, veuillez consulter le chapitre dédié : Guide de l'administrateur > Administration des ressources > Politique de réservation

User FAQs

Autocomplete does not suggest the resource I am looking for 

Check with your administrator or the resource manager that you have indeed been granted booking rights. 

Resource manager FAQs 

I do not receive booking alerts    

Look in your calendar's left pane and check that the resource calendar is shown in the list.

I do get booking alerts but I can't see the event or any other in my calendar

Check in your calendar's left pane and make sure that the resource calendar is not grayed out: if it is, this means that the calendar is there (therefore you get an alert) but not shown (events are hidden). 

I want to quit managing a resource 

You can delete your own resource management rights by going to user settings > Calendar > Sharings tab:

• Select the resource from the drop-down menu.  
• Edit or delete your rights in the list of authorized users or groups.  

Si vous n'avez pas ce droit de gestion, il faut alors vous adresser à un administrateur de BlueMind ou à un autre gestionnaire de la ressourceIf you don't have management rights, ask a BlueMind administrator or another resource manager.