The BlueMind Subscription includes:
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The BlueMind Subscription includes identified, vendor-supported versions with updates and upgrades.
BlueMind's update tool is straightforward, secure and fast so that updates not remain virtual and are applied quickly.
To ensure scalability, subscriptions include a graphical administration tool for software updates and upgrades. The client can decide when to perform updates.
BlueMind offers different subscription options depending on usage and end user type:
Production / hosting subscriptions allow clients to install and maintain the BlueMind solution according to vendor-agreed characteristics.
Note: Host subscriptions are reserved for our hosting partners.
Trial subscriptions are designed for testing, development or pre-production environments, with a full professional solution for a limited duration and number of users.
A full-feature, free subscription can be offered to certain audiences such as:
Subscription administrators are the users who are assigned the role "Manage the BlueMind subscription"
During periods when users are unable to log in, the system continues to work. BlueMind isn't blocked, only access to it is: incoming emails continue to come in and are handled by the server, users will find them in their inbox when they are able to access BlueMind again.
BlueMind subscriptions are valid until a given date.
For PROD or HOST subscriptions, administrators receive reminders of the impending expiry
For trial subscriptions, the system is blocked on the expiry date:
administrators are able to log in and are automatically redirected to the subscription management page so that they can correct the situation
The BlueMind subscription entitles clients to a certain number of users.
A 10% excess allowance is provided so that administrators can correct the situation.
Administrators are informed as follows:
If the 10% excess threshold has been reached, creating new users is no longer possible. An information banner appears in administrator's BlueMind UI (admin console, mail, calendar, etc.).
When a validity (number or user or date) limit is approaching or has been reached, an alert banner is shown in administrators' or users' UI – as applicable, see previous chapter – and email alerts are sent.
For this, you must to have at least one recipient email address filled in in the subscription management page to make sure that at least one person receive the alerts as the system may be blocked if the subscription isn't updated in time (see previous chapter). Until an email address is provided, an information banner will be shown in the admin console for users with the appropriate role:
Clicking the text in the banner takes you directly to the subscription management page. In that page, a warning is displayed as well as a box for you to add an email address:
To add an email address, simply type it in the box and click the button:
The email is added immediately and the warning disappears:
Repeat this process for as many email addresses as you need:
Regarding external email addresses, some anti-spam programs may filter the message: make sure you tell the recipient to check their spam folder regularly.
For this reason, it is always preferable to have at least one internal recipient.
You can remove email addresses at any time by clicking the button next to it:
No need to confirm or save, all changes are effective immediately.