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Setting up a user accountWhen you first open it, Thunderbird asks if you want a new email address and account. Choose "Skip this and use my existing email".
Connecting to a shared mailboxTo access a shared mailbox, you must subscribe to it in Thunderbird. To do this, right-click the left pane and choose "Subscribe" from the menu: A window showing the list of files you have access to opens. Open the grayed out "Dossiers partagés" ("shared folders") menu – double-click it or click the "+" sign at the beginning of the row – and check the box(es) corresponding to the folder(s) you want to subscribe to. Click "OK" to finalize: The shared mailbox is shown in the main window along with the other account folders, under a sub-menu called "Dossiers partagés".
Depending on the rights you have on the shared mailbox, you can view the messages it contains or copy/move messages from your mailbox – from your "Inbox" folder, for example.
The BlueMind connectorThe BlueMind connector allows you to synchronize the BlueMind calendar and address book with Thunderbird. It also enables access to tasks and linked attachments when you write emails. Installing the connectorTo install the BlueMind connector:
BlueMind PreferencesWith BlueMind version 4.1, Thunderbird users can manage all their BlueMind preferences in Thunderbird without having to go to the BlueMind web application. There are several ways to access preferences in Thunderbird:
The UI looks and works exactly like the preferences page in the BlueMind web application: Go to the section you're specifically interested in for further details: Attaching files as linksOnce the connector is installed, you can access the link attachments feature in the compose message window. Working with linked attachmentsSimply attach your file as usual (using the attach button or drag and drop). If the file size exceeds the auto-detach size configured in BlueMind, Thunderbird gives you the option to link the file: The file is then automatically sent to the server and linked to the message: Just like in BlueMind webmail, the download block will be displayed in recipients' messages, whatever email client they are using.
Forced detachmentTo detach an attachment from a message, right-click the file name and select Convert to > BlueMind: Conversely, to reattach a file that has been detached, select Convert to > Regular Attachment. The file is then added to the message and the download block is deleted. Files can also be added to messages as links rather than physically when they are first attached. To do this, click the arrow next to the "Attach" button to open the drop-down menu and select Filelink > BlueMind Your system's file browser opens and once you've chosen a file, it is automatically and immediately sent to the server and added to the message as a link: BlueMind file chooserJust like in BlueMind webmail, you can access the file chooser to send files you already have in your online space (files you've already sent as links). To access them, click the arrow next to the "Attach" button in order to open the options menu and select "From BlueMind file hosting": The BlueMind file chooser opens, which allows you to select available files. Click one or several files and then the "Select" button to add them to the message: ConfigurationIn Thunderbird preferences, Attachments tab, you can choose to disable automatic file linking for files exceeding a certain size by checking or unchecking the dedicated box:
CalendarDisplayOnce the connector is installed and connected, you can access the Calendar through Tools > BlueMind > Calendar or by using the new button in the main window: It is looks and works just like the web calendar: Preferences and calendarsChoosing what calendars to display, creating secondary calendars and granting share rights to other users are done in preferences (see above): Tools menu > BlueMind > BlueMind Preferences > Calendar section. For more details, go to the page on Préférences de l'agenda TasksJust like the calendar, tasks are available in a dedicated tab with the same UI as the BlueMind web application: To find out more about how tasks work, go to the page: Tasks ContactsAll BlueMind user address books can be synchronized with Thunderbird and accessed in the address book window (Tools > Address Book): To see an address book in Thunderbird, you must first subscribe to it in BlueMind, whether it is a personal address book or an address book shared by another user. To add an address book subscription:
Corporate signatureIf a corporate signature has been configured, it will be automatically added at the end of the message by the server after the message is sent. A preview is shown in the compose window. This allows you to confirm that a signature will be added and which signature it is if several have been configured (internal, external or group signature, etc.): Signature placementIf the administrator has enabled this option, you can choose where to place your signature. To do this, add the string (tag) To make this easier, you can set up this string to make it your default signature in Thunderbird: When you write or reply to an email, the tag will be added to the message automatically:
The signature is then added where the tag is placed:
Using a personal signatureUnlike in webmail, when you use Thunderbird, BlueMind cannot detect personal signatures and replace them. If a personal signature is used in Thunderbird, the corporate signature will be added in addition to the personal signature. You should therefore not use personal signatures when a corporate signature is configured, unless it deliberately adds relevant information or it is used as a placement tag (see section above). TroubleshootingResetting the connectorWhen you're having issues with the connector that don't resolve after a simple restart, the first thing to try is to reset the connector. This resets synchronization and empties Thunderbird's browser cache. To do this:
Connector logsGetting detailed logsWhen issues arise with no obvious cause, you need to enable detailed logging for the connector which will give you information about how the connector's synchronization has been running. To do this:
Viewing logsLogs can be accessed in the "Logging" section (see above) by clicking the "Show log..." button. Known issuesThe calendar tab opens a blank pageIf resetting the connector (see above) fails to resolve this issue, there are 2 solutions: Manually empty Thunderbird's browser cacheTo do this:
Force-purge the cachesIn addition to resetting and manually emptying Thunderbird's caches, you can force-purge them:
If none of these methods work to restore the calendar, then you need to enable detailed logging (see paragraph above) and send the logs to your IT service or BlueMind support. |