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IntroductionThanks to its interconnection with XIVO, BlueMind becomes a comprehensive unified collaborative messaging service allowing you to:
Making a callThere are three ways to start calls in the BlueMind UI:
All of these UIs use the "Click to call" feature: when you click to make a call, you hear a ringback (ringing) tone and the call starts when the person you are calling answers. Using the dial padThe dial pad is shown in the main menu toolbar, and is therefore available on all the pages of the BlueMind UI. It allows you to start calls by typing a telephone number or, with autocomplete, by searching for a contact.
In the Contacts applicationYou can start calls directly in BlueMind's Contacts application:
In MailWhen someone leaves a message on your voicemail, you get notified with an email message. You can then call them back by clicking in the message header:Presence indicatorIn the instant messaging service, each user has a presence indicator showing their online and call availability. It is displayed as a color dot with the left hand side showing availability for instant chatting and the right hand side showing availability for phone calls: (means the user is available online but not on the phone)Available Busy Away Offline To find out more about instant messaging availability and managing it, go to the page La messagerie instantanée. Phone availability can statuses can be: Available Online but busy Offline/Availability unknown (blinking from red to white) Phone ringing Synchronizing the presence indicator andautomaticcall forwarding with the calendarYou can link your presence status to your calendar so that the "busy" status" is shown automatically when you are in a meeting and/or redirect incoming calls to voicemail or a telephone number. To do this, go to your Settings > Calendar section > General tab and:
Synchronizingautomaticcall forwarding with IMBlueMind allows you to set up an automatic forward to your voicemail responder or to a telephone number when your IM status is set to "Busy". To do this, go to your Settings > Account section > General tab and enable the "Forward" option:
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